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prdouct images not showing properly
- This topic has 11 replies, 2 voices, and was last updated 4 years, 1 month ago by
Elise Noromit.
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AuthorPosts
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February 22, 2021 at 6:27 pm #268465
manishgupta089ParticipantImage are not getting change while click on color Its come back immediately on hero image in
all categories have same issues https://parrothilton.co/product/cotton-stretch-chinos/ please check this issue.Attachments:
You must be logged in to view attached files.February 22, 2021 at 6:28 pm #268467
manishgupta089Participanthttps
February 22, 2021 at 10:16 pm #268521
Elise NoromitMemberHello,
Please describe the step on how I can reproduce the problem, I am checking the product and do not see the problem. https://gyazo.com/7548f5190d72eabec950ead24f7f7343
Best Regards
February 23, 2021 at 7:05 am #268573
manishgupta089ParticipantGo to this url :- https://parrothilton.co/product/cotton-stretch-chinos/ -> select color -> click side product images. -> images are not stable
for refrence see the url https://i.gyazo.com/5bfa7afbf1e5479574aace0f13ca892e.gif
February 23, 2021 at 7:21 am #268578
manishgupta089ParticipantKindly check the video https://gyazo.com/5bfa7afbf1e5479574aace0f13ca892e If we click
February 23, 2021 at 2:28 pm #268734
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated, please, confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
February 23, 2021 at 7:18 pm #268794
manishgupta089ParticipantWe already done these activities we already purchase three times to my client but don’t get any problem like this kindly help me to resolve this problem we are in trouble. My client is very angry please help to resolve this if you want to do please you can do that but please resolve the issue.
February 23, 2021 at 9:52 pm #268813
Elise NoromitMemberHello,
Please confirm the permit for us to deactivate the plugins not related to the theme for the while of checking what may take up to 15 minutes.
Best Regards
February 24, 2021 at 2:43 am #268837
manishgupta089ParticipantOk do that already give you the permission.
February 24, 2021 at 12:38 pm #268962
Elise NoromitMemberHello,
Most likely one of the plugins influences. I have deactivated all and I see this https://gyazo.com/30e539f9aaa4d3aaa9a3f7f55c367197
Deactivate all excepting these https://gyazo.com/82a34be57eb081baacba247bd67a1d83 and activate one by one checking which one causes the problem. I suspect Variation Swatches for WooCommerce
Best Regards
February 24, 2021 at 4:14 pm #269016
manishgupta089ParticipantKindly provide me the resolution and how we can solve this problem. Kindly help me to solve this problem for now. please do it for me. i know you can do it. please do that many theme providers give the good resolution but not resolved a single product till now. please help us to solve this problem.
February 24, 2021 at 9:50 pm #269058
Elise NoromitMemberHello,
There is only one solution: to detect the plugin that causes the problem and remove this plugin.
Please check how it works without this plugin Variation Swatches for WooCommerce
Best Regards
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