Home Forums WoodMart – Premium Template prdouct images not showing properly

This topic contains 11 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 days, 5 hours ago.

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  • #268465

    manishgupta089
    Customer

    Image are not getting change while click on color Its come back immediately on hero image in
    all categories have same issues https://parrothilton.co/product/cotton-stretch-chinos/ please check this issue.

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    #268467

    manishgupta089
    Customer

    https

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    • This reply was modified 4 days, 4 hours ago by Elise Noromit Elise Noromit.
    #268521

    Hello,

    Please describe the step on how I can reproduce the problem, I am checking the product and do not see the problem. https://gyazo.com/7548f5190d72eabec950ead24f7f7343

    Best Regards

    #268573

    manishgupta089
    Customer

    Go to this url :- https://parrothilton.co/product/cotton-stretch-chinos/ -> select color -> click side product images. -> images are not stable

    for refrence see the url https://i.gyazo.com/5bfa7afbf1e5479574aace0f13ca892e.gif

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    #268578

    manishgupta089
    Customer

    Kindly check the video https://gyazo.com/5bfa7afbf1e5479574aace0f13ca892e If we click

    #268734

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #268794

    manishgupta089
    Customer

    We already done these activities we already purchase three times to my client but don’t get any problem like this kindly help me to resolve this problem we are in trouble. My client is very angry please help to resolve this if you want to do please you can do that but please resolve the issue.

    #268813

    Hello,

    Please confirm the permit for us to deactivate the plugins not related to the theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #268837

    manishgupta089
    Customer

    Ok do that already give you the permission.

    #268962

    Hello,

    Most likely one of the plugins influences. I have deactivated all and I see this https://gyazo.com/30e539f9aaa4d3aaa9a3f7f55c367197

    Deactivate all excepting these https://gyazo.com/82a34be57eb081baacba247bd67a1d83 and activate one by one checking which one causes the problem. I suspect Variation Swatches for WooCommerce

    Best Regards

    #269016

    manishgupta089
    Customer

    Kindly provide me the resolution and how we can solve this problem. Kindly help me to solve this problem for now. please do it for me. i know you can do it. please do that many theme providers give the good resolution but not resolved a single product till now. please help us to solve this problem.

    #269058

    Hello,

    There is only one solution: to detect the plugin that causes the problem and remove this plugin.

    Please check how it works without this plugin Variation Swatches for WooCommerce

    Best Regards

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