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Prebuilt theme not imported

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  • #549209

    research.ors
    Participant

    Prebuilt theme not imported

    #549334

    Hello,

    Please try to deactivate the third party plugins and import the demo again.

    Note that our dummy content works only on a fresh installation. If you have some content already it will conflict with your existing posts and most of the content will not be imported correctly.

    If the issue remains then They may be caused by low PHP configuration limits. In this case, you need to increase some values.
    memory_limit 128M
    post_max_size 64M
    upload_max_filesize 64M
    max_execution_time 180
    max_input_vars 10000

    If the issue remains, share the wp logins details of your site and tell us which demo you want to import so i will check and import the demo on your site.

    Best Regards.

    #549452

    research.ors
    Participant

    Ok I’m sharing the wordpress email and password in the private section please solve the issue asap,please import full working theme name is: mega-electronics.
    Link: https://woodmart.xtemos.com/mega-electronics/

    #549550

    Hello,

    Sorry to say that your given login details are not working, please share the correct login details of your site. So I will further check on your site and give you a possible solution.

    Best Regards.

    #549556

    research.ors
    Participant

    Sorry, now this email and password will definately work.

    #549706

    research.ors
    Participant

    Hello sir,
    Is there any update of my theme importing issue?

    #549936

    Hello,

    Thanks for reaching to us and appreciate your patience.

    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

    Then, I kindly request you to read and adhere to the steps outlined in our theme documentation, which can be found at the following link: https://xtemos.com/docs-topic/installation-process/

    Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)