Prebuilt websites error

Hi,
I have a problem with the installation of the Prebuilt website and I get this error “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds .”, but I have already updated this data from the hosting server, as can be seen from the report.
Can you help me?

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

I tried deactivating the plugin not required by the theme but nothing changes.

Please send us your FTP access and provide us with a way to see your server’s PHP error logs so we can investigate the issue.

Please find

It seems to work correctly now. We have imported the dummy content. Try to import the website you need and see how it works.

thank you so much!!

You are welcome. Feel free to contact us if you have any further questions.

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