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PREZZO LISTINO NON VISUALIZZATO
- This topic has 9 replies, 2 voices, and was last updated 2 years, 10 months ago by Elise Noromit.
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AuthorPosts
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December 10, 2021 at 6:14 pm #338603
scbeautystoreParticipantGentilissimi,
non visualizzo più il prezzo di listino dei prodotti nonostante sia inserito in tutti i prodotti, visualizzo solo il prezzo scontato, come posso risolvere?
Prima visualizzavo il prezzo di listino barrato e il prezzo scontato.
Attendo vostro riscontro
GrazieDecember 12, 2021 at 3:24 pm #338871
Elise NoromitMemberHello,
Please find and disable the option “Hide “to” price” in the Theme Settings > Shop.
If you have any questions please feel free to contact us.
Best Regards
December 14, 2021 at 1:14 pm #339436
scbeautystoreParticipantDopo aver seguito le vostre indicazioni il problema è rimasto invariato.
Prima degli ultimi due aggiornamenti funzionava tutto correttamente. Come possiamo risolvere?December 14, 2021 at 11:14 pm #339563
Elise NoromitMemberHello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
December 15, 2021 at 12:19 pm #339713
scbeautystoreParticipantForniamo in privato i dati di accesso.
grazieDecember 16, 2021 at 12:36 am #339836
Elise NoromitMemberHello,
I check your site I see both: sales price and initial price: https://gyazo.com/0e170c0c386048d26898f056580a9523 and https://gyazo.com/04830fb9994f008a488c39701119d39e
Please provide the page URL, and screen of the problem.
Best Regards
December 16, 2021 at 11:58 am #339965
scbeautystoreParticipantGentilissimi,
vedete entrambi i prezzi perchè il plugin è disabilitato. Se attivate il plugin il prezzo di listino non è più visualizzato.December 16, 2021 at 11:29 pm #340086
Elise NoromitMemberHello,
Please make the full backup of your site and check the plugin on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
December 17, 2021 at 12:03 pm #340203
scbeautystoreParticipantAbbiamo effettuato le modifiche da voi suggerite ma nonostante ciò il problema continua ad esserci.
December 18, 2021 at 12:47 am #340331
Elise NoromitMemberHello,
If you have installed, activated the Storefront theme and the problem occurs it means the problem is caused by that plugin. You need to choose if you will use the plugin, or show the sales price without initial.
If you have any questions please feel free to contact us.
Best Regards
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