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Price and and Product tabs Issue
- This topic has 3 replies, 2 voices, and was last updated 2 years, 5 months ago by Luke Nielsen.
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July 29, 2022 at 7:01 am #394241
MelondaParticipantHello xtemos Team,
I am facing Three issues:
1. cannot change price style like stroke shadow etc.., so i created a normal text and change the dynamics into product price, but its not changing in variable products.
2. Product tab lagging, also after apply the patch
3. products reviews not appear in the tab section also.
please check this video for both issues:
https://www.loom.com/share/da15e9e59c0a404cb66cbbddc94e135aJuly 29, 2022 at 12:27 pm #394302
Luke NielsenKeymasterHello,
1. Please check this issue with the default WordPress theme (e.g Storefront) just to check whether the issue is with our theme or not.
2. Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
3. Make sure that you have enabled the “Enable reviews” option via Dashboard -> Products -> Advanced (more detail in the below screenshot).
https://gyazo.com/aab99f580ce02faf3725c5f22d5acc43
Kind Regards
- This reply was modified 2 years, 5 months ago by Luke Nielsen.
July 29, 2022 at 1:10 pm #394308
MelondaParticipantHello Luke,
1. I only activated Elementor and WooCommerce , and nothing work’s.
2. Tabs still lagging!
3. Review is working.check this video for more: https://www.loom.com/share/03992729961142ccaa00354a8f98c3ea
Please note:
I sent you my login details in the previous reply, so please show me some special support to fix my issues.Thanks,
July 29, 2022 at 3:37 pm #394358
Luke NielsenKeymasterHello,
1. The thing is that I have checked it on the default theme from Elementor and there the “Heading” element has the same work as on our theme therefore this issue is not related to our theme.
https://monosnap.com/file/CIJiupb0Iq4Ab8InmTdsZN3tUm4JYx
2. In order to fix the issue with the tabs, please navigate to Theme Settings -> Performance -> CSS -> for the “Styles always load” field enable the “WooCommerce single product tabs predefined” item (more detail on the below screenshot).
In the meantime, feel free to ask me any questions you may have.
Kind Regards
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