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Price and and Product tabs Issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #394241

    Melonda
    Participant

    Hello xtemos Team,

    I am facing Three issues:

    1. cannot change price style like stroke shadow etc.., so i created a normal text and change the dynamics into product price, but its not changing in variable products.

    2. Product tab lagging, also after apply the patch

    3. products reviews not appear in the tab section also.

    please check this video for both issues:
    https://www.loom.com/share/da15e9e59c0a404cb66cbbddc94e135a

    #394302

    Luke Nielsen
    Keymaster

    Hello,

    1. Please check this issue with the default WordPress theme (e.g Storefront) just to check whether the issue is with our theme or not.

    2. Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    3. Make sure that you have enabled the “Enable reviews” option via Dashboard -> Products -> Advanced (more detail in the below screenshot).

    https://gyazo.com/aab99f580ce02faf3725c5f22d5acc43

    Kind Regards

    • This reply was modified 1 year, 9 months ago by Luke Nielsen.
    #394308

    Melonda
    Participant

    Hello Luke,

    1. I only activated Elementor and WooCommerce , and nothing work’s.
    2. Tabs still lagging!
    3. Review is working.

    check this video for more: https://www.loom.com/share/03992729961142ccaa00354a8f98c3ea

    Please note:
    I sent you my login details in the previous reply, so please show me some special support to fix my issues.

    Thanks,

    #394358

    Luke Nielsen
    Keymaster

    Hello,

    1. The thing is that I have checked it on the default theme from Elementor and there the “Heading” element has the same work as on our theme therefore this issue is not related to our theme.

    https://monosnap.com/file/CIJiupb0Iq4Ab8InmTdsZN3tUm4JYx

    2. In order to fix the issue with the tabs, please navigate to Theme Settings -> Performance -> CSS -> for the “Styles always load” field enable the “WooCommerce single product tabs predefined” item (more detail on the below screenshot).

    https://prnt.sc/8a2frlgjrSLg

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)