Home Forums WoodMart support forum Price filter does not work

Price filter does not work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #163892

    mahdi.jafari
    Participant

    Hello dear,

    I have deactivated all the plugin except Woocommerce still I have the same problem. The price filter does not show the price. Your friend told me to deactivate all the plugin, I did but nothing changed.

    Please have a look. and check what is wrong.

    Best regards.

    #163948

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have test your site and noticed that the price is not shown in the sidebar filter. The widget “Filter product by price” is a part of default WooCommerce functionality.

    You need to check the Price filter on one of the default themes like “twenty nineteen” to understand if our theme causes the problem. We suspect that this is the issue of plugins conflict. If you see the same situation on the default theme, deactivate all the third parties plugins not related to the theme and activate them one by one to discover which one influence. In case after doing this if the issue still not fixed, then allow me to troubleshoot your site.

    Best Regards.

    #164063

    mahdi.jafari
    Participant

    Dear Aizaz,

    I have tried. It does not work as well. I followed whatever u said.

    then allow me to troubleshoot your site.

    My pleasure. So please log in and check what is wrong with the price filter. Thank you.

    best regards.

    #164094

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Is that issue occur in the default theme like “twenty ninteen” or not?

    Have you take a backup of you site? To take a whole site backup you can use BackUp WordPress Plugin.
    Here is the link for plugin:
    https://wordpress.org/plugins/backupwordpress/

    Best Regards.

    #164111

    mahdi.jafari
    Participant

    Dear Hello,

    Yes, I tried on the default theme and even it does not show the filter price(the whole filter one) maybe I did not know how to make it appear.

    I got back-up so go ahead and have a look.

    By the way, Only and Only in french language, the check out is not right. It’s messy. I have attached the images.

    1- https://prnt.sc/qd3vnr

    2- https://prnt.sc/qd3w0y

    Best regards.

    #164211

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have tested your site, now your price filter working just fine also the min and max prices area shown in the widget.

    Screenshot for clarification: https://jmp.sh/Mf5bcBG

    Also your checkout page is looking just fine even with the “French” language.

    Screenshot for clarification: https://jmp.sh/YoWUOJK

    Check back your site after clearing your site and browser cache.

    Best Regards.

    #164252

    mahdi.jafari
    Participant

    Hello,

    Thank you so much.

    What was the issue for price filtering?

    best regards.

    #164260

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome :)

    It was just the cache issue. When you activate the default theme and then again activate the WoodMart theme, might be some settings updated like resaving the theme settings. So it get fixed.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)