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Privacy policy error on e-commerce pages

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #606578

    walidmoujib7
    Participant

    Good morning
    I notice this error (see image) only on the e-commerce pages, for the privacy policy I use the Iubenda service. How can I solve it?

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    #606776

    Hung Pham
    Keymaster

    Hi walidmoujib7,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #606878

    walidmoujib7
    Participant

    Thanks

    #606967

    Artem Temos
    Keymaster

    As we can see, you have added this code to the footer widget in Appearance -> Widgets https://gyazo.com/4da99b23ed3c622335d830020aa83e58

    #607202

    walidmoujib7
    Participant

    yes, I know that I inserted the code to integrate the privacy policy widget into the footer, the problem is that on normal pages (see photo 1) the widget is displayed correctly and on the e-commerce pages (see photo 2) yes you see a code that shouldn’t be there, how do you solve it? Thank you

    Maybe I didn’t explain myself well at the beginning. I apologize

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    #607266

    Artem Temos
    Keymaster

    Sorry, but we don’t know why this custom code doesn’t work as expected. You need to contact the service provider for help on this matter.

    #607684

    walidmoujib7
    Participant

    ok thanks

    #607947

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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