Problem basket

Hello, I put the setting in elementor to make it disappear but it does not. Can you fix the problem directly on my site? Thanks

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Hello,

Probably, this is the effect of third-party plugins on the theme.

Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue. If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Kind Regards

This is not a plugin problem. It was there from the beginning of the theme. Please login to my account and fix the problem. I have to open 5 tickets a day on all the problems of the theme, it’s really hard. Please fix the problem yourself.

Hello,

Please, disable the “WP Rocket” plugin, when this plugin is disabled, the sidebar works fine, looks like a problem with the plugin configuration, please try to disable some options.

https://gyazo.com/44234f5228c01b43701a72e3fa72b629

Kind Regards

What right do you have to disable all plugins? You are crazy ?????? You are really bloated.

What should I do now? I have reinstalled all the plugins you have deactivated.

The probeleme came from wp rocket only? Should I contact them? Thanks

Hello,

We apologize for the inconvenience you are experiencing.

Please, try to disable some options in the “WP Rocket” plugin, because one of them broke CSS styles from our theme.

Let us know if it didn’t help you, I will do my best to help you.

Kind Regards

Hello, your theme is really starting to get on my nerves. There are always problems.
I deactivated the wp-rocket plugin but the probeleme is still not fixed.

Please take a look at where the problem is coming from because it’s really starting to give me a bad image of your theme

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Hello,

Please, try to disable the “Woo Title Limit” plugin, it breaks our theme CSS styles.

Most of your problems are related to the theme through plugins, please deactivate all the plugins not related to the theme and everything will work fine.

https://monosnap.com/file/BdovOK70OzFT1NhueglZxTfFzlUloX

Kind Regards

Thank you !!

How can I remove similar items? Knowing that in the settings it has been removed

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Hello,

The “Articles similaires” block was added by the “Jetpack” plugin.

In order to remove it, try to disable the “Jetpack” plugin or disable some option that added the “Articles similaires” block.

Kind Regards

Hello, I still have a problem with the shopping cart…. there is no to access…I have deactivated the wp rocket plugin but it does not work…. can you see please

You can send me your email so I can send you access to the store http://www.olaer.fr

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please ?

Hello,

I saw your image, the cart’s styles work correctly, if you want to reduce the characters in the name of your product, we can prepare custom CSS code for you.

Kind Regards

it must be displayed here and not at the bottom. How do I do this? Because on the other stores it is displayed at the top without any problem

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Hello,

Please, provide your site admin access to the private area. I will check your issue and find a solution.

Kind Regards

Joint

Hello,

In order to fix the issue with the shopping cart, go to Appearance -> Customize -> Additional CSS, there you will see your custom CSS in the “@media” field, you need to remove it.

https://prnt.sc/1w9bama

https://gyazo.com/eff478e48b45bc7712252a15d983858d

Kind Regards

[Author]

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