Home Forums WoodMart – Premium Template Problem basket

This topic contains 17 replies, has 2 voices, and was last updated by Luke Nielsen Luke Nielsen 5 days, 11 hours ago.

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #319643

    benmuminov
    Customer

    Hello, I put the setting in elementor to make it disappear but it does not. Can you fix the problem directly on my site? Thanks

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #319751

    Hello,

    Probably, this is the effect of third-party plugins on the theme.

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue. If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #319791

    benmuminov
    Customer

    This is not a plugin problem. It was there from the beginning of the theme. Please login to my account and fix the problem. I have to open 5 tickets a day on all the problems of the theme, it’s really hard. Please fix the problem yourself.

    #319846

    Hello,

    Please, disable the “WP Rocket” plugin, when this plugin is disabled, the sidebar works fine, looks like a problem with the plugin configuration, please try to disable some options.

    https://gyazo.com/44234f5228c01b43701a72e3fa72b629

    Kind Regards

    #320109

    benmuminov
    Customer

    What right do you have to disable all plugins? You are crazy ?????? You are really bloated.

    #320112

    benmuminov
    Customer

    What should I do now? I have reinstalled all the plugins you have deactivated.

    The probeleme came from wp rocket only? Should I contact them? Thanks

    #320241

    Hello,

    We apologize for the inconvenience you are experiencing.

    Please, try to disable some options in the “WP Rocket” plugin, because one of them broke CSS styles from our theme.

    Let us know if it didn’t help you, I will do my best to help you.

    Kind Regards

    #321497

    benmuminov
    Customer

    Hello, your theme is really starting to get on my nerves. There are always problems.
    I deactivated the wp-rocket plugin but the probeleme is still not fixed.

    Please take a look at where the problem is coming from because it’s really starting to give me a bad image of your theme

    Attachments:
    You must be logged in to view attached files.
    #321672

    Hello,

    Please, try to disable the “Woo Title Limit” plugin, it breaks our theme CSS styles.

    Most of your problems are related to the theme through plugins, please deactivate all the plugins not related to the theme and everything will work fine.

    https://monosnap.com/file/BdovOK70OzFT1NhueglZxTfFzlUloX

    Kind Regards

    #321785

    benmuminov
    Customer

    Thank you !!

    How can I remove similar items? Knowing that in the settings it has been removed

    Attachments:
    You must be logged in to view attached files.
    #321940

    Hello,

    The “Articles similaires” block was added by the “Jetpack” plugin.

    In order to remove it, try to disable the “Jetpack” plugin or disable some option that added the “Articles similaires” block.

    Kind Regards

    #325262

    benmuminov
    Customer

    Hello, I still have a problem with the shopping cart…. there is no to access…I have deactivated the wp rocket plugin but it does not work…. can you see please

    You can send me your email so I can send you access to the store http://www.olaer.fr

    Attachments:
    You must be logged in to view attached files.
    #325377

    benmuminov
    Customer

    please ?

    #325380

    Hello,

    I saw your image, the cart’s styles work correctly, if you want to reduce the characters in the name of your product, we can prepare custom CSS code for you.

    Kind Regards

    #325385

    benmuminov
    Customer

    it must be displayed here and not at the bottom. How do I do this? Because on the other stores it is displayed at the top without any problem

    Attachments:
    You must be logged in to view attached files.
    #325424

    Hello,

    Please, provide your site admin access to the private area. I will check your issue and find a solution.

    Kind Regards

    #325467

    benmuminov
    Customer

    Joint

    Private Content Hidden
    #325505

    Hello,

    In order to fix the issue with the shopping cart, go to Appearance -> Customize -> Additional CSS, there you will see your custom CSS in the “@media” field, you need to remove it.

    https://prnt.sc/1w9bama

    https://gyazo.com/eff478e48b45bc7712252a15d983858d

    Kind Regards

Viewing 18 posts - 1 through 18 (of 18 total)

You must be logged in to reply to this topic.