PROBLEM GENERAL

I have general problems navigating the site can ricontrare several probemi : 1 if I execute changes the topic goes to a blank page and I have to go back every time if I go to class 2 product, and I click on page 2 of the products when I get back is not working and manada me to ell white page 3 in the cart does not show the products .

I deleted all the plugins and put back and it seems fine now

Hello,

Thank you for using our theme.

We are glad that you fixed the problem. Ask us if you have any additional questions.

Regards

are coming off a lot of problems with the site , the first problem is this: do not go out more about all the products the round images of the colors . some are not in others . according Case Study if I imposed a discount on a product I see it only in the version of the site in Italian and English not.

Hi,

It is not quite clear what problem do you have. Could you please explain in a bit more details?

And check your web-site, we don’t see it and can’t login admin panel.

excuse me for my English with google translator. to access the panel should try https://www.gruppocalamo.it/wp-login.php

There are many mistakes if I can attach pictures you would sooner and better to understand : 1 ) I do not accept the discount of the product in the English version . I put a lower price but other than English do not see

colors attributes , you are not seen in all products , before you then to ‘sudden not anymore. in some you see in others are not seen

I asked now to my provider as access

ok now is possible https://www.gruppocalamo.it/wp-login.php

obviously not having the certificate exclusively dedicated to this domain the first time the browser will ask you to insert the certificate as a permanent exception , as well proceed with the directions on the screen without any problems .

1. How can we change the language to see the difference between English and Italian versions?

2. Please attach some screenshots using http://imgur.com/ service.

3. Could you please also provide us your FTP access to the theme files so we could perform some troubleshooting?

4. We see the problem with variations color not appears. But can’t find any problem with sale price.

PARAMETRI FTP

Host:gruppocalamo.it oppure 81.31.147.71

Userid:ultaf5eo
Password:pLPqjx93

Xtemos Studio wrote :

1. How can we change the language to see the difference between the Italian and English versions ?

the upper right corner there are the languages ​​options .

2. Please attach some screenshots using http://imgur.com/ service.

3. Please also provide us FTP access to the theme files so we could perform some troubleshooting ?

4. We see the problem does not appear with the color variations . But can not find any problems with the sale price .

Now you see the stamp of the discount and the price also in English do not know why , just as well. But if you can see missing in some products the color options , in the gallery SHOP , if you hover your mouse over the photo does not show all the colors .

my screenshot:
http://imgur.com/a/pgMsE

even within the product category in certain colors you see the ‘ image of the color in other colors just the name .

http://imgur.com/a/HQrHR

1. About color variations: the problem is that you need to specify this terms color or image in Products -> Attributes for each language. Check “White-Black” one https://gyazo.com/b01bd5bbecf7ed35153a08c3fbb57bfc

2. To fix problem with not visible some variations on the shop page you need to activate child theme and add the following code snippet to it’s functions.php file

add_filter( 'basel_swatches_on_grid_right_order', '__return_false', 10 );

3. Add the following line to the functions.php to remove order filter

add_filter( 'basel_use_custom_order_widget', '__return_false', 10 );

4. Message on wishlist comes from the plugin and not with our theme. So you can try to look into their documentation or contact their support for help.

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