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problem in cart
- This topic has 13 replies, 2 voices, and was last updated 3 years, 3 months ago by
Elise Noromit.
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AuthorPosts
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September 12, 2022 at 11:33 pm #403076
gaxristosParticipanthello i have a problem in cart if add a postal code or city to see the shipping changes the cart is not refreshing. it still the default city and country
hello i have a problem in cart if add a postal code or city to see the shipping changes the cart is not refreshing. it still the default city and countrySeptember 13, 2022 at 1:25 am #403080
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
If you use the WooCommerce layouts builder, please, insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
September 13, 2022 at 11:07 am #403186
gaxristosParticipanti dont see any issue i try to check it in the woodmart demo in official website and there it hase a problem. the theme is megamart maybe the problem is in the theme
September 14, 2022 at 1:21 am #404153
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
September 14, 2022 at 11:50 am #404819
gaxristosParticipantaccess
September 15, 2022 at 2:21 am #405598
Elise NoromitMemberHello,
Please confirm the permission for plugin deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
September 15, 2022 at 9:00 pm #405931
gaxristosParticipantok i have take a backup i confirm the permission for plugin deactivation
September 16, 2022 at 2:47 am #405987
Elise NoromitMemberHello,
Please check the site it seems it is not reachable.
Best Regards
September 16, 2022 at 10:31 am #406058
gaxristosParticipanthello the problem is not fixed
September 17, 2022 at 3:58 am #406384
Elise NoromitMemberHello,
Sorry for the delay.
I have submitted the case to our developers and we will get to you asap.
Best Regards
September 17, 2022 at 7:53 pm #406467
gaxristosParticipantthanks
September 19, 2022 at 2:24 pm #406969
Elise NoromitMemberHello,
Please apply this patch 402252 and check. Find our documentation tutorial about this here: https://xtemos.com/docs-topic/automatic-patcher/
If you have any questions please feel free to contact us.
Best Regards
September 19, 2022 at 3:18 pm #407008
gaxristosParticipantthank you working !!
September 20, 2022 at 5:02 am #407130
Elise NoromitMemberYou are welcome! We are here to help.
Wish you a wonderful day!
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