Home Forums WoodMart support forum Problem in Headers builder

Problem in Headers builder

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #463643

    Ivask
    Participant

    Problem in Headers builder is not displayed correctly. Some problem with loading. Updated the theme to the latest version. The problem started with a mail update to 7.2. 7.2.1. the problem persisted. Screenshot attached

    Attachments:
    You must be logged in to view attached files.
    #463770

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards.

    #464289

    Ivask
    Participant

    The problem resolved itself the very next day. I don’t know the reason

    #464330

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Problem in Headers builder’ is closed to new replies.