problem in pictures and text alignment in all pages woodmart theme
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Hi
There is a problem the occurred recently in the product page and home page
the pictures and text are not order and are not organised in the way it should be
please check the attached screenshots.
every product have 3 pictures it should show only one picture
and the brands logos should be horizontal not vertical
Attachments:
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and here is the products screenshots
i cant upload the screenshots of the products so can you please visit the website to check what i mean
Hello,
Please please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
Hi
below you can find admin access.
I have backed up the website.
Best regards,
Hello,
I am checking your home page as well as product page and I do not see the problem: https://gyazo.com/694261d3b41fe4c9b010cd662d4ac711
Please describe the steps to reproduce the problem.
Best Regards
Hi
I made screen record to explain the problem
the problem disappeared from home page
as you can see in the video when i choose one product from home page i go to the product page then under the product the related products its vertical and when i refresh the page they go horizontal.
and it was the same in home page the brands logo were vertical and when i refresh the page it go to normal.
Best Regards,
Hello,
As soon as I deactivated the plugins, I see the product page as it should: https://gyazo.com/fb748f84e9ccc1e38aa466a77e0760db
Deactivate the plugins excepting these ones: https://gyazo.com/2d34166e1dc6a52331a415828fc49334
Then activate the plugins one by one to detect which one causes the problem.
Best Regards
Hi
Thank you for your help it worked.
Best Regards,
You are welcome! If you have any questions please feel free to contact us.
Best Regards
.
