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problem in pictures and text alignment in all pages woodmart theme

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • June 25, 2021 at 5:36 pm #302566

    hamda77
    Participant

    Hi

    There is a problem the occurred recently in the product page and home page
    the pictures and text are not order and are not organised in the way it should be
    please check the attached screenshots.

    every product have 3 pictures it should show only one picture
    and the brands logos should be horizontal not vertical

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    June 25, 2021 at 5:40 pm #302569

    hamda77
    Participant

    and here is the products screenshots

    June 25, 2021 at 5:41 pm #302570

    hamda77
    Participant

    products

    June 25, 2021 at 5:42 pm #302571

    hamda77
    Participant

    i cant upload the screenshots of the products so can you please visit the website to check what i mean

    June 26, 2021 at 7:59 am #302626

    Elise Noromit
    Member

    Hello,

    Please please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    June 27, 2021 at 7:59 am #302799

    hamda77
    Participant

    Hi

    below you can find admin access.
    I have backed up the website.

    Best regards,

    June 27, 2021 at 2:00 pm #302849

    Elise Noromit
    Member

    Hello,

    I am checking your home page as well as product page and I do not see the problem: https://gyazo.com/694261d3b41fe4c9b010cd662d4ac711

    Please describe the steps to reproduce the problem.

    Best Regards

    June 27, 2021 at 5:04 pm #302856

    hamda77
    Participant

    Hi

    I made screen record to explain the problem

    the problem disappeared from home page

    as you can see in the video when i choose one product from home page i go to the product page then under the product the related products its vertical and when i refresh the page they go horizontal.

    and it was the same in home page the brands logo were vertical and when i refresh the page it go to normal.

    Best Regards,

    June 27, 2021 at 7:07 pm #302876

    Elise Noromit
    Member

    Hello,

    As soon as I deactivated the plugins, I see the product page as it should: https://gyazo.com/fb748f84e9ccc1e38aa466a77e0760db

    Deactivate the plugins excepting these ones: https://gyazo.com/2d34166e1dc6a52331a415828fc49334

    Then activate the plugins one by one to detect which one causes the problem.

    Best Regards

    June 28, 2021 at 8:10 am #303013

    hamda77
    Participant

    Hi

    Thank you for your help it worked.

    Best Regards,

    June 28, 2021 at 1:09 pm #303119

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)