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Problem showing brands
- This topic has 13 replies, 2 voices, and was last updated 2 years, 11 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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November 25, 2021 at 8:50 pm #334656
PernillaParticipantI have put a section with brands in 6 columns. Sometimes when updating the website the brand sections is empty, sometimes it shows only some brands and sometimes it is correct: showing all brands.
I have selected to show brand even if category is empty.
I enclose a print screen so you can see the different displays.
I hope you can help me to solve the problem.Attachments:
You must be logged in to view attached files.November 26, 2021 at 10:21 am #334806
Aizaz Imtiaz AwanKeymasterHello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
November 26, 2021 at 12:24 pm #334857
PernillaParticipantHere comes the login credentials. Thank you.
November 26, 2021 at 1:49 pm #334907
Aizaz Imtiaz AwanKeymasterHello,
You forgot to provide the URL of the website. Please provide the URL of the website to let me assist you further.
Best Regards
November 26, 2021 at 1:53 pm #334910
PernillaParticipantSorry, here comes the url
November 27, 2021 at 7:30 am #335060
Aizaz Imtiaz AwanKeymasterHello,
You are using an old version of the theme.
Please update the theme and Recommended plugins to latest versions then check back.
Best Regards
November 27, 2021 at 9:19 am #335083
PernillaParticipantI updated the theme and the brands still not appear properly.
November 27, 2021 at 12:17 pm #335110
Aizaz Imtiaz AwanKeymasterHello,
Please check it again after removing the browser cache. Actually, you have not updated the plugins after the theme update.
Best Regards
November 27, 2021 at 1:05 pm #335123
PernillaParticipantIt was only Slider Revolution that was not updated (it did not appear in the list of needed updates in admin > updates). But i did updatet it now.
I have removed my cache and problem persists.November 29, 2021 at 6:58 am #335322
Aizaz Imtiaz AwanKeymasterHello,
Your brands are displaying absolutely fine on your website.
Screenshot for Clarification: https://gyazo.com/f2812946cd1a7069d6d9cae3a66e6102
Best Regards
November 29, 2021 at 7:19 am #335328
PernillaParticipantIt works sometimes. Please check my video from screen when updating the page. I have tried different browsers and the same happens.
November 29, 2021 at 9:08 am #335371
Aizaz Imtiaz AwanKeymasterHello,
I have checked again and the brands are diplying fine. Please check the cache and check back.
Best Regards
November 30, 2021 at 6:05 am #335625
PernillaParticipantI am sorry Aizaz but it is not correct. I did clear cache and problem persists.
Sometimes it shows some logos and sometimes it shows none. There is a problem.
Maybe you are not looking in the correct spot. See my print screen.Attachments:
You must be logged in to view attached files.November 30, 2021 at 11:14 am #335730
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website and the brands are displaying fine.
Screenshot for Clarification: https://gyazo.com/32e0634e8ac87c2ee4f9f05f57e312b9
Please clear cache and check back. You can also try changing your browser.
Best Regards
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