Home Forums WoodMart – Premium Template Problem showing brands

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This topic contains 13 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 1 week ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #334656

    Pernilla
    Customer

    I have put a section with brands in 6 columns. Sometimes when updating the website the brand sections is empty, sometimes it shows only some brands and sometimes it is correct: showing all brands.
    I have selected to show brand even if category is empty.
    I enclose a print screen so you can see the different displays.
    I hope you can help me to solve the problem.

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    #334806

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #334857

    Pernilla
    Customer

    Here comes the login credentials. Thank you.

    Private Content Hidden
    #334907

    Hello,

    You forgot to provide the URL of the website. Please provide the URL of the website to let me assist you further.

    Best Regards

    #334910

    Pernilla
    Customer

    Sorry, here comes the url

    Private Content Hidden
    #335060

    Hello,

    You are using an old version of the theme.

    Please update the theme and Recommended plugins to latest versions then check back.

    Best Regards

    #335083

    Pernilla
    Customer

    I updated the theme and the brands still not appear properly.

    #335110

    Hello,

    Please check it again after removing the browser cache. Actually, you have not updated the plugins after the theme update.

    Best Regards

    #335123

    Pernilla
    Customer

    It was only Slider Revolution that was not updated (it did not appear in the list of needed updates in admin > updates). But i did updatet it now.
    I have removed my cache and problem persists.

    #335322

    Hello,

    Your brands are displaying absolutely fine on your website.

    Screenshot for Clarification: https://gyazo.com/f2812946cd1a7069d6d9cae3a66e6102

    Best Regards

    #335328

    Pernilla
    Customer

    It works sometimes. Please check my video from screen when updating the page. I have tried different browsers and the same happens.

    Private Content Hidden
    #335371

    Hello,

    I have checked again and the brands are diplying fine. Please check the cache and check back.

    Best Regards

    #335625

    Pernilla
    Customer

    I am sorry Aizaz but it is not correct. I did clear cache and problem persists.
    Sometimes it shows some logos and sometimes it shows none. There is a problem.
    Maybe you are not looking in the correct spot. See my print screen.

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    #335730

    Hello,

    I have visited your website and the brands are displaying fine.

    Screenshot for Clarification: https://gyazo.com/32e0634e8ac87c2ee4f9f05f57e312b9

    Please clear cache and check back. You can also try changing your browser.

    Best Regards

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