problem when i try to import any Prebuilt websites

problem when i try to import any Prebuilt websites

AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, send us your FTP access so we can check what is wrong.

Kind Regards
XTemos Studio

ok

thank you
see privet content

Hello,

Sorry, but the password seems to be wrong and we can’t access https://gyazo.com/e69af68a2c3d3eab11a2fbe2926ebb99

Kind Regards

the password for cpanel

shared hosting

Sorry, we need your FTP access to be able to edit your website files. Note your cPanel access.

ok

my site : http://www.kaifbk.com

please

We have fixed the error on your website. Please, try to import the dummy content now.

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