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problem when i try to import any Prebuilt websites

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #438561

    khaledalsalama
    Participant

    problem when i try to import any Prebuilt websites

    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

    #438601

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, send us your FTP access so we can check what is wrong.

    Kind Regards
    XTemos Studio

    #438621

    khaledalsalama
    Participant

    ok

    thank you
    see privet content

    #438677

    Artem Temos
    Keymaster

    Hello,

    Sorry, but the password seems to be wrong and we can’t access https://gyazo.com/e69af68a2c3d3eab11a2fbe2926ebb99

    Kind Regards

    #438686

    khaledalsalama
    Participant

    the password for cpanel

    shared hosting

    #438694

    Artem Temos
    Keymaster

    Sorry, we need your FTP access to be able to edit your website files. Note your cPanel access.

    #438772

    khaledalsalama
    Participant

    ok

    my site : http://www.kaifbk.com

    please

    #438886

    Artem Temos
    Keymaster

    We have fixed the error on your website. Please, try to import the dummy content now.

Viewing 8 posts - 1 through 8 (of 8 total)