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Problem with Add to wishlist and with the visualization of the products in the c

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  • #454985


    There are two problems with the theme
    In the category page the products line up fine, but the last row of each category is left with one empty product between two products. I am sending a image1 from category -> https://new.matracite.promo/%D0%BC%D0%B0%D1%82%D1%80%D0%B0%D1%86%D0%B8/

    Second problem

    If the page ->https://new.matracite.promo/wishlist/ is empty and i set return to the store. If i click on the WISHLIST tab up in the header, even though i have deleted all products in the wish list is displayed one product without being set. – “Mattress Ecospring Italian”. If I return to the shop and check some product as Add to wishlist in the page Wishlist is displayed again only this product: “Mattress Ecospring Italian” . If I delete it, only then can the checked products be seen in the WISHLIST page

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    1- As far as we have visited the mentioned Category page, the last row is showing the Products fine: https://snipboard.io/dIltgj.jpg

    2- Regarding the Wishlist related concern, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards.


Viewing 2 posts - 1 through 2 (of 2 total)