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Problem with categories

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  • #418791

    simone_h1
    Participant

    Good Afternoon,

    I have again the same problem with the categories/tags on product grids (on elementor)
    Unfortunately this time i can’t delete the attribute (if they’re broken as the last time), could you please check and let me know what problem is it now? Before the update it works perfect.
    Last time, could you please create a video guide for product relative size? This is a big update i would like to use.
    Thanks for your service

    #418827

    Hello,

    I have checked the previous topic related. I see our developers fixed that. I checked FTP it is not valid now. Please provide updated FTP, I will submit the case to our developers to check.

    Best Regards

    #418956

    simone_h1
    Participant

    Here we are

    #419403

    Hello,

    You inserted the slug with the capital letter: https://monosnap.com/file/P2PjoEqQCSO4V7LVgwgHAA8gXHTZnO

    We have corrected and now it works well.

    If you have any questions please feel free to contact us.

    Best Regards

    #419838

    simone_h1
    Participant

    Thank you so much i didn’t know about that! i will take care of it in the future.
    thanks again for your service.

    Simone

    #419988

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 6 posts - 1 through 6 (of 6 total)

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