Problem with demo data import

Hi guys,
we have a problem to import a demo data.
“AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.” Beyond Yoast SEo and W3 Cache there are no external plugins installed, what can we do?

Thanks for your support,
Alessandro

Attachments:

You must be logged in to view attached files.

Hello,

Your issue has been Resolved. The demo is imported. Please clear cache and check back.

Best Regards

Hi Aizaz,
as you can see all pages are missing in the import. I would need to import this specific theme: https://woodmart.xtemos.com/demo-drinks/demo/drinks/

Thanks form your support,
Alessandro

Attachments:

You must be logged in to view attached files.

Hi Aizaz,
as you can see all pages are missing in the import. I would need to import this specific theme: https://woodmart.xtemos.com/demo-drinks/demo/drinks/

Thanks form your support,
Alessandro

Attachments:

You must be logged in to view attached files.

If it were possible I would also need to import this theme: https://woodmart.xtemos.com/demo-wine/demo/wine/

Thanks

Hello,

Your current PHP “max_execution_time” parameter is less than 120 seconds. The recommended value is 180 seconds and we suggest you contact your hosting provider to increase it.

Then tell me. I will import the drinks demo for you.

Best Regards

Hi Aizaz,
I created a rule with the “.user.ini” file that increases the PHP timeout to 180 sec. You could upload two demos: drinks and wine.

Thanks form your support,
Alessandro

Hello,

Your issue has been Resolved. I have imported both the demos. Please clear cache and check back.

Best Regards

Hi Aizaz,
thanks for you support.

Alessandro

Hello,

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

Posts