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Problem with displaying product Archive

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #603140

    kdimitrov
    Participant

    Hello,
    We have slite problem with displaying our products on the Archive page.
    It is set to 12 products on page but we get a random number of products. On the first we have 4 products.
    The secound we have 9 etc. We tried disabeling all the plugins but with no luck. The theme is up to date with woocommerce.

    The problem can be cound on https://maxfps.bg/shop/

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    #603237

    Hung Pham
    Keymaster

    Hi kdimitrov,

    Thanks for reaching to us.

    You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > Layout to edit Archive product layouts and you can change the settings of widgets.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Regards,

    #603276

    kdimitrov
    Participant

    Hello,

    Just to clarify, we are not using custom layouts for single product pages or archive pages — both are disabled. The only custom layouts we have in use are for the Cart and Checkout pages. The previous screenshot I shared was taken from the Shop page.

    Best regards,
    kdimitrov

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    #603336

    Hung Pham
    Keymaster

    Hi kdimitrov,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #603366

    kdimitrov
    Participant

    Hello,

    Here are the account details for you to access the website.

    Please let me know if you encounter any issues.

    #603573

    Hung Pham
    Keymaster

    Hi kdimitrov,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)