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Problem with Fancy Product Designer Plugin

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #385464

    outweb
    Participant

    Hi, this theme is giving an error when trying to add a Fancy Product Designer product to the cart.
    Tested with alot of other themes and they all work fine.
    This is the error:

    Uncaught TypeError: Cannot read properties of undefined (reading 'submitter')
        at HTMLFormElement.<anonymous> (addToCartAllTypes.min.js?ver=6.5.3:1:395)
        at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.0:2:43064)
        at v.handle (jquery.min.js?ver=3.6.0:2:41048)
        at Object.trigger (jquery.min.js?ver=3.6.0:2:71515)
        at HTMLFormElement.<anonymous> (jquery.min.js?ver=3.6.0:2:72110)
        at Function.each (jquery.min.js?ver=3.6.0:2:3003)
        at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481)
        at s.fn.init.trigger (jquery.min.js?ver=3.6.0:2:72086)
        at s.fn.<computed> [as submit] (jquery-migrate.min.js?ver=3.3.2:2:8557)
        at fancyProductDesigner.viewInstances.<computed>.toDataURL.format ((index):1307:19)
        at FancyProductDesigner-all.min.js?ver=5.3.1:8:59774
        at i._initPattern (fabric-3.0.0.min.js?ver=3.0.0:1:5498)
        at i.__setBgOverlayColor (fabric-3.0.0.min.js?ver=3.0.0:1:67022)
        at i.setBackgroundColor (fabric-3.0.0.min.js?ver=3.0.0:1:66377)
        at FancyProductDesignerView.toDataURL (FancyProductDesigner-all.min.js?ver=5.3.1:8:59694)
        at HTMLFormElement.<anonymous> ((index):1303:45)
    #385481

    Elise Noromit
    Keymaster

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    We have not tested the plugin with the WoodMart theme, we cannot guarantee full compatibility. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. Advise, please how we can see the error.

    Best Regards

    #385484

    outweb
    Participant

    Ok if you can take a look that would be perfect. Info on how to replicate it and login info on the Extra Information

    #385487

    outweb
    Participant

    Also can’t edit any page with Elementor.

    #387638

    Elise Noromit
    Keymaster

    Hello,

    We are terribly sorry for the delay.

    Please check the site access, I cannot log in.

    Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)