Problem with Fancy Product Designer Plugin
June 22, 2022 at 7:58 pm #385464
Hi, this theme is giving an error when trying to add a Fancy Product Designer product to the cart.
Tested with alot of other themes and they all work fine.
This is the error:
Uncaught TypeError: Cannot read properties of undefined (reading 'submitter') at HTMLFormElement.<anonymous> (addToCartAllTypes.min.js?ver=6.5.3:1:395) at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.0:2:43064) at v.handle (jquery.min.js?ver=3.6.0:2:41048) at Object.trigger (jquery.min.js?ver=3.6.0:2:71515) at HTMLFormElement.<anonymous> (jquery.min.js?ver=3.6.0:2:72110) at Function.each (jquery.min.js?ver=3.6.0:2:3003) at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481) at s.fn.init.trigger (jquery.min.js?ver=3.6.0:2:72086) at s.fn.<computed> [as submit] (jquery-migrate.min.js?ver=3.3.2:2:8557) at fancyProductDesigner.viewInstances.<computed>.toDataURL.format ((index):1307:19) at FancyProductDesigner-all.min.js?ver=5.3.1:8:59774 at i._initPattern (fabric-3.0.0.min.js?ver=3.0.0:1:5498) at i.__setBgOverlayColor (fabric-3.0.0.min.js?ver=3.0.0:1:67022) at i.setBackgroundColor (fabric-3.0.0.min.js?ver=3.0.0:1:66377) at FancyProductDesignerView.toDataURL (FancyProductDesigner-all.min.js?ver=5.3.1:8:59694) at HTMLFormElement.<anonymous> ((index):1303:45)June 22, 2022 at 9:29 pm #385481
Thank you very much for choosing our theme and for contacting us.
We have not tested the plugin with the WoodMart theme, we cannot guarantee full compatibility. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. Advise, please how we can see the error.
Best RegardsJune 22, 2022 at 9:34 pm #385484
Ok if you can take a look that would be perfect. Info on how to replicate it and login info on the Extra InformationJune 22, 2022 at 9:42 pm #385487
Also can’t edit any page with Elementor.
July 1, 2022 at 3:05 am #387638
- This reply was modified 1 day, 19 hours ago by Elise Noromit.
We are terribly sorry for the delay.
Please check the site access, I cannot log in.
Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Tagged: Problem Fancy Product designer
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