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Problem with Fashin Version
- This topic has 12 replies, 2 voices, and was last updated 7 years ago by
Artem Temos.
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March 1, 2018 at 10:44 pm #43295
leanazarParticipantHi Comrpe the the today.
I have a problem install the fashion version but it looks bad.When I enter the home page everything is seen correctly, but when I go to another page, the typographies and menus are not correct.
I hope you can tell me what I should do.
Thank you
March 2, 2018 at 7:48 am #43316
Artem TemosKeymasterHello,
Thank you so much purchasing our theme and contacting our support center.
We just visited your website but didn’t notice any problems with the typography. Could you please provide us some screenshots for a better understanding of the problem?
Kind Regards
XTemos StudioMarch 2, 2018 at 1:11 pm #43383
leanazarParticipantHi i send 2 pictures
the home screen looks perfect but when you enter to the shop see the picture 2
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You must be logged in to view attached files.March 2, 2018 at 1:12 pm #43386
leanazarParticipantSorry i send wron picture please see this 2 pictures
Attachments:
You must be logged in to view attached files.March 2, 2018 at 1:34 pm #43401
Artem TemosKeymasterStrange, but it looks fine on our side https://gyazo.com/eeb279acffc7b6ecd0978d81d40ca31f
March 2, 2018 at 1:58 pm #43409
leanazarParticipantHi maybe you have something so you see good.
But i try in 3 differenct computer and 3 differenten locations and see wrong.
i send a picture of my computer an another computer connected via anydesk in other country and the 2 see the site wrong.
Attachments:
You must be logged in to view attached files.March 2, 2018 at 2:17 pm #43416
Artem TemosKeymasterCould you please disable all plugins that are not related to our theme?
March 2, 2018 at 2:34 pm #43422
leanazarParticipantHi its the same. now are only the plugins of woodmart activated.
Please check
Attachments:
You must be logged in to view attached files.March 2, 2018 at 3:16 pm #43444
Artem TemosKeymasterThe shop page is still in cache. We don’t know where is it coming from but it doesn’t have our theme original styles.
March 2, 2018 at 3:22 pm #43448
leanazarParticipantHello and what do I do, I try all the ways.
i try from 3 pcs.
i try from other browsers cleaning the cache.
Try with a private session on the browser.What to do???
Also all the plugins are disabled, so the only possibility is something of your theme.
Now I’m going to activate all the plugins again.
I await your comments to be able to solve the problems with the theme.
March 2, 2018 at 3:23 pm #43449
Artem TemosKeymasterThe problem is that the shop page is cached somehow and it is not our theme issue. You can try to switch to default WordPress theme but in a private window (when you not logged in) you will still see our theme. And that is the main problem.
March 2, 2018 at 3:34 pm #43452
leanazarParticipantI delete cahce from couldflare and now work.
ThanksMarch 2, 2018 at 3:36 pm #43455
Artem TemosKeymasterGreat 🙂
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