Home Forums WoodMart support forum Problem with Fashin Version

Problem with Fashin Version

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #43295

    leanazar
    Participant

    Hi Comrpe the the today.
    I have a problem install the fashion version but it looks bad.

    When I enter the home page everything is seen correctly, but when I go to another page, the typographies and menus are not correct.

    I hope you can tell me what I should do.

    Thank you

    #43316

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    We just visited your website but didn’t notice any problems with the typography. Could you please provide us some screenshots for a better understanding of the problem?

    Kind Regards
    XTemos Studio

    #43383

    leanazar
    Participant

    Hi i send 2 pictures

    the home screen looks perfect but when you enter to the shop see the picture 2

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    #43386

    leanazar
    Participant

    Sorry i send wron picture please see this 2 pictures

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    #43401

    Artem Temos
    Keymaster

    Strange, but it looks fine on our side https://gyazo.com/eeb279acffc7b6ecd0978d81d40ca31f

    #43409

    leanazar
    Participant

    Hi maybe you have something so you see good.

    But i try in 3 differenct computer and 3 differenten locations and see wrong.

    i send a picture of my computer an another computer connected via anydesk in other country and the 2 see the site wrong.

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    #43416

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme?

    #43422

    leanazar
    Participant

    Hi its the same. now are only the plugins of woodmart activated.

    Please check

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    #43444

    Artem Temos
    Keymaster

    The shop page is still in cache. We don’t know where is it coming from but it doesn’t have our theme original styles.

    #43448

    leanazar
    Participant

    Hello and what do I do, I try all the ways.
    i try from 3 pcs.
    i try from other browsers cleaning the cache.
    Try with a private session on the browser.

    What to do???

    Also all the plugins are disabled, so the only possibility is something of your theme.

    Now I’m going to activate all the plugins again.

    I await your comments to be able to solve the problems with the theme.

    #43449

    Artem Temos
    Keymaster

    The problem is that the shop page is cached somehow and it is not our theme issue. You can try to switch to default WordPress theme but in a private window (when you not logged in) you will still see our theme. And that is the main problem.

    #43452

    leanazar
    Participant

    I delete cahce from couldflare and now work.
    Thanks

    #43455

    Artem Temos
    Keymaster

    Great 🙂

Viewing 13 posts - 1 through 13 (of 13 total)