Problem with filters and sidebar

Hello, recently for no reason the filters and the sidebar in both mobile and pc is not working. I tried to deactivate almost all the non related plugins with woodmart, but it didnt work. Also in the woocomerce widgets the filters is visible but i dont see the block at the shop page.
Can you help me ?

Thanks in advance.

Hello,

Please recreate all the attributes and attribute items with Latin letters.

This is Woocommerce functionality and Woocommerce does not treat another letter.

If you have any questions please feel free to contact us.

Best Regards

Hello,
Is this e acompatability problem with your theme? Because this shop is working almost 2 years with greek letters, without any problem. Also i do have more customers that has eshops in greek without this problem.
What should i do?

Thanks!

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

I did try that out, with live preview. And it works perfect, all the filters are there.
You can try as well with the credentials above.

So can you help me?

Thanks!

Hello,

Please update all the plugins in Appearance > Install plugins and in the Dashboard > Plugins.

If you have any questions please feel free to contact us.

Best Regards

Hello, yeah I tried that but still nothing.
Can you help?

Thanks!

Hello,

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,
Yes I do give you the permission to deactivate the plugins.

Thanks!

Hello,

I am checking and those attribute and attribute items which are created in Latin letters work properly: https://gyazo.com/9b35d863cd2f316268e228101ac3acd1

You need to change and recreate the attributes with the logs created not in Latin letters.

If you have any questions please feel free to contact us.

Best Regards

Hello,
actually the problem is on the filters sidebar not at the cart one. The filter sidebar doenst appears somewhere but its full of filters. Can you please check the problem and contact me back?

Thanks!

Hello,

Your WoodCore plugin was deactivated and the filter widget is empty: https://monosnap.com/file/3uQEaODuFsEMxtJExD62hxrxaAxkhG

If you have any questions please feel free to contact us.

Best Regards

Hello, I did add at this spot but it is appearing on the filters button instead of the sidebar that i want to.
Can you help?

Thanks!

Hello,

You need to select the proper place to add the filters: https://xtemos.com/docs-topic/widgets-and-sidebars/

Please note the filters work in the Shop page widget area only.

If you have any questions please feel free to contact us.

Best Regards

Hello,

I add them but in mobile the filter button doesnt activates anything. What should i do?

Thanks!

Hello!

I am checking the site and I cannot catch the problem: https://gyazo.com/083dce0d8b984a96c9d948d9fa40cf97

Please provide more details on how you think it should work.

If you have any questions please feel free to contact us.

Best Regards

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