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PROBLEM WITH HEADER
- This topic has 6 replies, 1 voice, and was last updated 1 day, 18 hours ago by
tonia.
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June 16, 2020 at 4:38 pm #204048
jpcastropParticipantGood afternoon, I have a problem, I am working with woodmart and in a moment the heather configuration was lost. Everything is ok in edit heather, but it doesn’t show it on the page. It does not show the colors, nor the icons, I am desperate, please help.
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You must be logged in to view attached files.June 16, 2020 at 4:55 pm #204052
jpcastropParticipantnow i lost the whole theme
Attachments:
You must be logged in to view attached files.June 16, 2020 at 8:05 pm #204073
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and provide the site admin access to the private area.
Best Regards
June 16, 2020 at 8:23 pm #204079
jpcastropParticipantok, it’s already sent by intern, thanks.
June 16, 2020 at 10:57 pm #204099
Elise NoromitMemberHello,
Your home page uses the default header https://prnt.sc/t121o9
The page where the header disappears uses the custom header https://prnt.sc/t121z8
This instruction would help you to solve the problem: https://xtemos.com/docs/woodmart/options-for-pages/ and https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/
As for the second problem, please provide the page URL.
Best Regards
April 2, 2025 at 5:02 pm #651192
toniaParticipantHi, I’ve installed the theme, but the header is missing on the homepage. I’m attaching a screenshot to show the homepage — it looks like the header code is completely missing. Everything I edit in the header builder doesn’t appear. I’m also attaching a screenshot of the error that shows up when I load the header builder page. I’ve already disabled all plugins, but still, nothing shows up.
Attachments:
You must be logged in to view attached files.April 3, 2025 at 1:30 pm #651420
toniaParticipantHi, I’ve installed the theme, but the header is missing on the homepage. I’m attaching a screenshot to show the homepage — it looks like the header code is completely missing. Everything I edit in the header builder doesn’t appear. I’m also attaching a screenshot of the error that shows up when I load the header builder page. I’ve already disabled all plugins, but still, nothing shows up.
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Tagged: header woodmart problem
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