Problem with icons and footer

Hi,

I already install the Woodmart theme several times and the icons annd footer are right.
The icons are all ok like the: Search, My whishlist, My account, Shopping cart, the icons of the products to sell, etc

Then after some change on the customization, the icons appears like a square, and the footer with the background color white, even if I change it.

Please check https://myrest.shopping-store.org/

You can use the login on the private content to check how to fix.

Also the update of the version gives the error:
A atualização falhou: Não foi possível instalar o pacote. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Thnaks for helping.

Hello,

Thank you very much for choosing our theme and for contacting us.

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

If you have any questions please feel free to contact us.

Best Regards

Hi,

Thanks, I change it to https and it is now OK.

Best regards

Hi

And what about the error of the update on my first post?

Thanks

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

Best Regards

Hi,

It is updated. Thanks.

But I have still a problem with the footer, it is configured to have two columns, but the content appear one below of the other.

I don’t kown also where to change the logo on the footer.

Thanks for helping.

Best regards.

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Hello,

The problem is caused by the content of the text widget added to the first column. I cannot enter and check it. As soon as you delete it, the footer view is correct.

If you have any questions please feel free to contact us.

Best Regards

Hi,

I don’t know what is wrong. I put “<a href=…” to have a link, and I removed it now because I thought it was that. But now it is in plain text and the problem is the same.

And yes, you can login, on my first post on private content you have an admin user you and are free to do changes.

Thanks for helping.

Hello,

You have incorrect code: https://gyazo.com/2a616dd34bd942a32b86d74381db9383

When you enter the widgets you will see errors, you need to disable the plugins: https://gyazo.com/2e4e9f787fd7132f74477d5e8568048b

If you have any questions please feel free to contact us.

Best Regards

Hi,

I can’t see any incorrect code on the 1st column of the footer.

Can you please login with the user of private content of the 1st post?

I don’t know why I need also to disable the plugins. I don’t receive any error when public the widgets of the footer.

Hope you can help.

Thanks

Hello,

You need to disable the plugin to enter the Appearance > Widgets and enter a widget, with plugins I see errors and I cannot do that.

<div class="footer-logo" style="max-width: 80%; margin-bottom: 10px;">
<img src="https://myrest.shopping-store.org/wp-content/uploads/2021/10/myrest_logo.png"  style="margin-bottom: 10px;" /> <strong>/*there should be </div>*/</strong>
<div style="line-height: 2;"><i class="fa fa-location-arrow" style="width: 15px; text-align: center; margin-right: 4px;"></i> Prac******ro, 5<br>Marisol<br> 999999 Cha*****rica<br><i class="fa fa-mobile" style="width: 15px; text-align: center; margin-right: 4px;"></i> Telefone: 0000000000<br><i class="fa fa-envelope-o" style="width: 15px; text-align: center; margin-right: 4px;"></i>Email: paulo.go***@store.org</a> <strong>/*There is no opening <a> tab*/</strong>
</div>

Please check the text widget of the Footer column 1. Deactivate the plugins to enter the widget.

Best Regards

Hi,

But I need to disable all plugins ot one specific plugin?

Thanks

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Best Regards

Hi Elise,

It didn’t work!!

But your user can enable/disable plugins, you have my permission to do everything.

Thanks.

Hello,

Please check your footer now, I have corrected the tags.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise,

It is already OK, thanks. But I don’t get what was the problem and why I need do disable some plugins to correct it.

But this ticket can be closed.

Best regards.

Hello,

When I tried to enter Appearance > Widgets, I saw the errors that did not yellow to enter a widget and edit it.

Finally, I entered the text widget and removed <a> tag that was not closed, added one </div> closing tag, the code is correct now.

If you have any questions please feel free to contact us.

Best Regards

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