Problem with messenger integration

Why doesn’t the MESSENGER code that FACEBOOK officially provides for websites work for me at Woodmart?

It has already been tested through the official Facebook plugin, and it is not shown like this either

Attachments:

You must be logged in to view attached files.

Hello,

I saw the screenshot you attached and visited your website.

It seems that you are directly editing the header.php file of the theme. Please try using the following plugin and try adding the code using it.

https://wordpress.org/plugins/insert-headers-and-footers/

Then clear cache and check back.

Regards.
Xtemos Studios.

the problem has not been fixed

Hello,

Please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.

If it works with the default WordPress theme then provide with the admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

Sure enough, it has worked on the wordpress theme ”
Twenty Twenty / twentytwentyone Version: 1.5 “.
Attachment capture

Attachments:

You must be logged in to view attached files.

Hello,

I have logged into your website and activated the default wordpress theme and the chat is not visible with the default wordpress theme as well.

Screenshot for Clarification: https://ibb.co/LQDg0xn

Which clears that the issue is not from our theme the issue is clearly with the code you are trying to add.

Best Regards.

He did appear to me, as well as I also sent him my capture; So Facebook don’t know how to do their development?

Hello,

As I sent you the screenshot it is not working with the default WordPress theme which clears the issue is from the code, not our theme.

You can try asking the Facebook chat plugin support for help.

Regards.
Xtemos Studios.

[Author]

Posts