Home Forums WoodMart – Premium Template Problem with mini cart sidebar

This topic contains 5 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 16 hours, 57 minutes ago.

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  • Author
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  • #299001

    beyou321
    Customer

    Hello!
    i have a problem when i’m on my shop page and click on add-to-cart icon then firstly it shows mini cart sidebar but now it always shows empty cart when already there is some items into the cart . Please help me into this.You can see the screenshot that i have shared.

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    #299035

    Hello,

    I have visited your website and the sidebar cart is showing products. Please clear cache and check back.

    Screenshot for Clarification: https://gyazo.com/b1c8ade7229b4f789f73e4b3e4f1d5ba

    Regards.
    Xtemos Studios

    #299070

    beyou321
    Customer

    I think you didn’t get my query . I have shared a video so that you can understand it easily.
    https://www.awesomescreenshot.com/video/4092972?key=337d5153bef735125572443ed8dc6b4b

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    #299130

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    #299351

    beyou321
    Customer

    Hello,
    i had tried everything that you told me deactivated plugins and cleared cache but seems like nothing work at all . I’m providing my site admin credentials please check-

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    • This reply was modified 17 hours, 15 minutes ago by  beyou321.
    #299355

    Hello,

    I have logged into your website and saw that you are not using the latest version of the Theme and Recommended plugins.

    Please Update the Theme and Recommended plugins to the latest versions then check back.

    Regards.
    Xtemos Studios.

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