Problem with mini cart sidebar

[beyou321Customer]

Hello!
i have a problem when i’m on my shop page and click on add-to-cart icon then firstly it shows mini cart sidebar but now it always shows empty cart when already there is some items into the cart . Please help me into this.You can see the screenshot that i have shared.

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[Aizaz Imtiaz AwanStaff]

Hello,

I have visited your website and the sidebar cart is showing products. Please clear cache and check back.

Screenshot for Clarification: https://gyazo.com/b1c8ade7229b4f789f73e4b3e4f1d5ba

Regards.
Xtemos Studios

[beyou321Customer]

I think you didn’t get my query . I have shared a video so that you can understand it easily.
https://www.awesomescreenshot.com/video/4092972?key=337d5153bef735125572443ed8dc6b4b

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[Aizaz Imtiaz AwanStaff]

Hello,

Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios

[beyou321Customer]

Hello,
i had tried everything that you told me deactivated plugins and cleared cache but seems like nothing work at all . I’m providing my site admin credentials please check-

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• This reply was modified 17 hours, 15 minutes ago by  beyou321.

[Aizaz Imtiaz AwanStaff]

Hello,

I have logged into your website and saw that you are not using the latest version of the Theme and Recommended plugins.

Please Update the Theme and Recommended plugins to the latest versions then check back.

Regards.
Xtemos Studios.

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