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Problem with mobile view

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  • #62235

    Nejat
    Participant

    Hi,

    i can´t see the “orders” in “my account”, because there is a white background color behind the listed orders as you can see on the pics attached. It only occurs on the smartphone. Desktop and tablet is okay. How can i fix it?

    Thank you in advance.

    Best regards

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    #62260

    Hello,

    Please deactivate all the third parties plugins not related to the theme and provide admin access.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Best Regards

    #62291

    Nejat
    Participant

    We had that problem earlier with the desktop view too. You solved that problem with css and without deactivating third parties plugins.

    #62308

    Hello,

    I see that you have not any orders yet. Have you tried to create a testing order? What is the result? Please try to switch to Storefront theme and create a testing order. WooCommerce > Extensions > Storefront install and activate. It is free and you can delete after testing.

    I have checked My Account page on different devices it looks as it should http://prntscr.com/jtp8w9

    Perhaps this is the issue of cache.

    Best Regards

    #62515

    Nejat
    Participant

    Hi,

    of course we created several test orders, as you can clearly see in woocommerce–> orders.

    You checked it wrong, you checked “my account”–>”account-details”, as you can see on your screenshot.

    Please Check “my account” –> “orders”.

    Best regards

    #62521

    Hello,

    Please add this CSS to Theme Settings > Custom CSS > Custom CSS for mobile landscape and Custom CSS for mobile

    .woocommerce table.shop_table_responsive tbody td {
        background-color: transparent;
        display: block;
        text-align: right;
        border: none;
        padding: 20px;
    }

    Best Regards

    #62611

    Nejat
    Participant

    That helped. Thank you very much!

    Best regards

    #62619

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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