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Problem with option show single variation
- This topic has 11 replies, 2 voices, and was last updated 8 months, 2 weeks ago by Hung Pham.
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March 25, 2024 at 4:01 pm #552090
kdimitrovParticipantWe have a problem with show single variation. When we turn it on elementor stops working on the home page. And the separate variations show as Auto-draft.
We tried disabling all the plugins exept elementor, woo and woodmart but no luck. Tried switching from child to main theme but no luck too.Attachments:
You must be logged in to view attached files.March 26, 2024 at 9:58 am #552209
Hung PhamKeymasterHi kdimitrov,
Thanks for reaching to us.
Please record a short video of the issue for better understanding and provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,
March 26, 2024 at 10:33 am #552233
kdimitrovParticipantHello we have provided you with wp-admin login. It in the prevouse private content.
March 26, 2024 at 10:39 am #552238
kdimitrovParticipantShort video. As you can see if the option is off the elementor builder is available on the home page. If we turn on the option all the elementor elements brake. No footer, builder etc.
Attachments:
You must be logged in to view attached files.March 27, 2024 at 8:30 am #552570
Hung PhamKeymasterHi kdimitrov,
I’ve passed this topic to one of our developers, and I will let you know once get an answer.
Thanks for your patience.
Regards,
March 27, 2024 at 10:25 am #552604
Hung PhamKeymasterHi kdimitrov,
Thanks for reaching to us.
Could you please remove all products from the ‘Trash’ https://monosnap.com/file/tSMnUOSagnviOCLqwS4iWzLKjIWqa9?
and double check if the issue is resolved.
Regards,
March 27, 2024 at 11:28 am #552668
kdimitrovParticipanthello. We removed all the products from the trash and updated elementor again but with no luck.
March 27, 2024 at 12:45 pm #552711
Hung PhamKeymasterHi kdimitrov,
Please check now.
Regards,
March 27, 2024 at 1:00 pm #552717
kdimitrovParticipantHello it seems to work now but slider revo is not present. Did you remove it ?
March 28, 2024 at 10:14 am #552947
Hung PhamKeymasterHi kdimitrov,
Sorry for that, you are now can re-activate other plugins.
Regards,
March 28, 2024 at 12:29 pm #553023
kdimitrovParticipantHello it seems all the plugins are working now and the products too. Can you please tell us what was the problem ?
March 28, 2024 at 6:43 pm #553179
Hung PhamKeymasterHi kdimitrov,
Our developer created a note for that, and will keep an eyes on it. Please let me know if you have any issues.
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
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