Problem with product filter
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Hi there,
I have a problem with the product filter. It displays all filterable properties correctly. But the selection is not kept. This only works with the size (Hosengröße).
Here you can test it:
https://ccvideos.powered-by-rackspeed.de/shop/?filter_pants_size=c5-50&filter_filter_material=a2-denim
Pants size (Hosengröße) works. All other filters do not.
What could be the reason?
Thank you and best regards
Bernwad Maspohl
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
Hi there,
OK. I deactivated all other plugins and switched from the Child Theme to the parent Basel Theme. Except for the sizes the other attributes are not filtered:
https://ccvideos.powered-by-rackspeed.de/20191105/?post_type=product
Thank you and best regards
Bernward
Hello,
You need to add the attribute to at least two or three products. Please provide your site admin access I will check the settings.
Best Regards
Many attributes have also been assigned to many products. This should normally work.
Please have a look at the Admin Panel (Private Content)
Hello,
Please test the attribute filters on the Storefront theme with the default Woocommerce. You need to have at least the products with an equal set of attributes that you have shown in the filter. Please provide two or three products that have all these attributes added.
Best Regards
.
