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Problem with product filter search
- This topic has 13 replies, 3 voices, and was last updated 1 year, 7 months ago by
Elise Noromit.
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July 11, 2023 at 2:54 am #480538
afconsulting.fabioParticipantHi,
I have a problem with product filter search:
On the home page I have inserted a search bar for product filter but if I search for a category and click filter it takes me to the correct page but if I go back to the home page and search for a different category it takes me to the same page as the first search. Like it can’t update the search. How can I fix? Thank youJuly 11, 2023 at 4:35 pm #480686
Aizaz Imtiaz AwanKeymasterHello,
Please share the WP admin login details of your site so I will check and give you the possible solution.
Best Regards.
July 11, 2023 at 5:16 pm #480701
afconsulting.fabioParticipantThanks.
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This reply was modified 1 year, 7 months ago by
afconsulting.fabio.
July 12, 2023 at 1:35 pm #480870
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check the site after removing the browser cache.
Best Regards.
July 17, 2023 at 2:39 pm #482061
afconsulting.fabioParticipantCould you please help me
July 17, 2023 at 2:39 pm #482066
afconsulting.fabioParticipantIt works on a PC but doesn’t work on a smartphone
July 18, 2023 at 2:00 pm #482327
Aizaz Imtiaz AwanKeymasterHello,
It is not the theme issue. It is the issue with server timeout. You need to contact the host support and ask to increase the Timeout.
Best Regards.
July 18, 2023 at 2:34 pm #482341
afconsulting.fabioParticipantIt doesn’t seem to me that the problem is due to the server, on desktop it works. I attach the video of the error from mobile. also how did you solve the problem for desktop? so I can also modify for other sites. Thank you
July 18, 2023 at 2:37 pm #482343
afconsulting.fabioParticipantIt doesn’t seem to me that the problem is due to the server, on desktop it works. I attach the video of the error from mobile. also how did you solve the problem for desktop? so I can also modify for other sites. Thank you
Attachments:
You must be logged in to view attached files.July 19, 2023 at 5:20 pm #482698
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site and all is working fine on my mobile. Please check your site after removing the browser cache on mobile.
Please see the video from my mobile.
https://www.dropbox.com/s/ebu429wmlard2cv/XRecorder_19072023_191433.mp4?dl=0Best Regards.
July 25, 2023 at 7:01 pm #484122
afconsulting.fabioParticipantI’m sorry but it still doesn’t work for me, now it doesn’t work again on the pc. How can I fix this, I would like like in your video to refresh the page
July 26, 2023 at 1:41 pm #484288
Aizaz Imtiaz AwanKeymasterHello,
I did not see any issue on the desktop or mobile.
I have applied the patch from the Woodmart >> Patcher >> Applied the Patch #475894
Best Regards.
July 27, 2023 at 11:34 am #484529
afconsulting.fabioParticipantPlease help, I’ve been having the same problem for weeks. when I search by filter, going back and changing the filter gives me the same page as seen in the video
Attachments:
You must be logged in to view attached files.July 29, 2023 at 2:24 am #484986
Elise NoromitMemberHello,
Our developers have fixed that on the site, please check.
We will add this fix to the nearest update.
If you have any questions please feel free to contact us.
Best Regards
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