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problem with product grid/carousel

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #436519

    Pipeworkpieces
    Participant

    Hi,
    trying to add a carousel of 8 products to the front page and it is not working.
    Only 4 items shoe and no slides changing.
    you can see what I mean here. https://www.awesomescreenshot.com/video/14132625?key=0d33d6092f874a0a22fdd398bb69260e

    #436630

    Hello,

    Your issue has been solved. Actually, you have not enabled the auto slide option and did not mention the number of the products to be loaded on the slider, I have added 6 Products per view now you can check your site.

    Best Regards.

    #436649

    Pipeworkpieces
    Participant

    amazing support as always.
    Now I am trying to do it on my main page.
    Where is it missing the “you have not enabled the auto slide option”
    As I see it as enabled. I was able to get 4 items to screoll but do not get any pagenation like I see on the other page you fixed .

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    #436813

    Hello,

    Sorry to hear about that. Could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #436959

    Pipeworkpieces
    Participant

    It can’t be a third party plugin as it is working on mobile version of the site.

    #437136

    Hello,

    Right now, as we are seeing the mentioned Page on your Site, the Pagination Dots are appearing fine for the Desktop view too: https://snipboard.io/CHjwf3.jpg

    Please check back your Site after completely clearing browser and server cache.

    Best Regards

    #437257

    Pipeworkpieces
    Participant

    ok but are you seeing the side arrows on each end as well ?

    #437355

    Hello,

    Yes, the Arrows are appearing fine as well as along with the Pagination Dots: https://snipboard.io/qFS4QU.jpg

    Please check back your Site after completely clearing browser and server cache.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)