problem with product listing

hello, I have a problem with listing products in the category! the correct number of products is not listed! this happened when I changed the Products grid to Infinite scrolling, and then I set it to pagination! if I restore the backup up to the modification, everything is ok, but I lose all the settings I made!
it has nothing to do with other plugins… I tried to deactivate them and it doesn’t work!
what can I do?
thanks
P.S. in the image there are 200 products in the category

Attachments:

You must be logged in to view attached files.

Hi misi_11,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,

hi,
i rebuilt it from the begining, because i had a backup and it wasn’t hard for me, but it’s probably a problem that i think should be checked!
i’m happy with the theme, but there are a few things that need to be fixed!
if i encounter any more problems, i’ll contact you!
thank you very much!

what do you think, I have the same problem, now after I checked “Hide out of stock items from the catalog”
I’ll install the full backup from yesterday, and check!
I think it counts the out of stock products in the pagination, and because of that it doesn’t display them correctly
I’ll come back with a review

I checked again…that’s right…it counts the out of stock products, but doesn’t display them! how can I fix it?
an update?

Hi misi_11,

Thanks for details.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,

[Author]

Posts