Home Forums Basel – Premium Template Problem with Product Pictures & Mobile Menu

This topic contains 10 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #63884

    naj_p
    Customer

    Hi,

    For each product within the shop page, the pictures for products are not displaying. Also, the mobile menu has become inactive. I’m not able to navigate through menu from a mobile device.

    Yesterday it was working fine, but today they’re not functioning.

    Looking forward to your feedback.

    Best,

    Private Content Hidden
    #63895

    Hello,

    Please provide your site admin access and FTP we shall check the issue.

    Best Regards

    #63896

    naj_p
    Customer

    Please see admin access below.

    Private Content Hidden
    #63898

    Hello,

    Thanks, now I see but I need FTP as well.

    Best Regards

    #63899

    naj_p
    Customer

    How do I provide the FTP?

    #63902

    Hello,

    We need the FPT access. It usually contains host, login and password. Contact your host provider and ask to create FTP user and send us access.

    Best Regards

    #63903

    naj_p
    Customer

    Let me know if this works.

    Private Content Hidden
    #63997

    Hello,

    Please add this code to basel-child/functions.php https://prnt.sc/jxgph5

    wp_enqueue_script( 'basel-panr', get_template_directory_uri() . '/js/jquery.panr.js', array( 'jquery' ), $version, true );
    	wp_enqueue_script( 'basel-autocomplete2', get_template_directory_uri() . '/js/jquery.autocomplete.js', array( 'jquery' ), $version, true );
    	wp_enqueue_script( 'basel-nanoscroller', get_template_directory_uri() . '/js/jquery.nanoscroller.js', array( 'jquery' ), $version, true );

    Best Regards

    #64100

    naj_p
    Customer

    Thank you! It’s working now.

    #64104

    naj_p
    Customer

    Also, there’s one last thing. On the product page, the options used to have icons, but now there’s just a dropdown menu. For example, the first option is for colors. Rather than showing icons of the colors, now it’s just a dropdown menu listing the colors. Same for the other variables: Numbers and Materials.

    How can I fix this?

    #64130

    Hello,

    In order to get them in the shape of icons (swatches) enter the attribute > configure terms > Enable swatch http://prntscr.com/jmvoim

    Best Regards

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