Home Forums Basel support forum Problem with products images loading

Problem with products images loading

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #24292

    leedu01@gmail.com
    Participant

    Hello, I have big problem with my online store. In most cases product page images does not load properly on mobile. I deactivated all plugins and noticed that it is due Redux Framework plugin. Please help me to solve this problem, because my visitors does not see product all images. I attached picture, you can see it by yourself.

    #24296

    Artem Temos
    Keymaster

    Hi,

    Your website seems to be not working at the moment https://gyazo.com/1eb2084998c56e717d5d6b4d515f73f4
    We can’t see the screenshot attached either.

    Regards

    #24305

    leedu01@gmail.com
    Participant

    Hello, it is working properly, can you check again? I attached image.

    #24307

    leedu01@gmail.com
    Participant

    Attached screenshot

    #24308

    leedu01@gmail.com
    Participant

    Image attachment

    Attachments:
    You must be logged in to view attached files.
    #24317

    Artem Temos
    Keymaster

    Yes, now it works.
    It seems to be some conflict with some of the installed plugins. Could you please temporarily disable them all to see what is wrong?

Viewing 6 posts - 1 through 6 (of 6 total)