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problem with shopping cart

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  • #319491

    beno
    Participant

    Hi there,
    I have a problem with the shopping cart, as soon as I put a product in the shopping cart and want to look at my shopping cart, I am redirected to the home. that always happens. where is the problem, we often get emails from our customers that it always happens.

    Thank you for your help.

    #319515

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    If you have the same on the Storefront, please check and make sure you have all the set of Woocommerce pages set: Shop page, Shopping cart, Checkout, My Account. Check and remove all the content if you have added any. In addition, check and make sure you have not set the shopping cart as the home page.

    If none is workable, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)