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Problem with showing picture

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  • #13479

    payamxplod
    Participant

    Hello,

    I have problem with showing the picture of items in SEARCH RESULT, AFTER CLICK ON IMAGE TO ZOOM and AFTER ADDING THE ITEM TO BASKET.

    in none of the situation the img is not showing.

    For example: search FPLUS and on the result page showing it is not showing the thumbnail or after you go to product and click on one img the img tries to open in new window but not showing. some imgs showing and some not.

    check screen shot

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    #13487

    Artem Temos
    Keymaster

    Hi,

    As we can see, all images have 1×1 size set in the database https://gyazo.com/dacb5e40527509867079344ec6055609
    Probably, they were imported incorrectly. Check your import mechanism or try to upload images manually.

    Regards

    #13497

    payamxplod
    Participant

    But on product page it is showing the image (check attachment) after you click on image the image try to open but not showing (check attachment)

    Can you please let me know why?

    Because the product img is showing right why after click is not showing?

    Thank you

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    #13511

    Artem Temos
    Keymaster

    It doesn’t show the image because this JS library thinks that it should be in 1×1 size. You need to reimport all images with right dimensions since it is required for WordPress to view your images correctly. Refer to the screenshot we sent you in a previous message. It says that all images have 1×1 size.

Viewing 4 posts - 1 through 4 (of 4 total)