Problem with sticky add to cart – for variable product options

Hello,

Here i use sticky add to cart on product page that has variabale products – https://staging.glyters.com/product/butterfly-shaped-blue-colored-stone-pendant/

Even when product variation has been already selected – sticky add to cart shows, select option.

Hi kathan.malviya,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

here it is:

Hi kathan.malviya,

Thanks for details.

Please disable Don't load popup theme styles to the head. option from Popup Maker plugin https://ibb.co/Sc34qjJ

Regards,

Check the video, as per your suggestions i did trying both way by enabling & disabling the – checkbox option – under popup maker plugin – also tried disabling popup maker plugin

Results are the same – When product variation is already selected, still sticky footer add to cart – shows – select option, & scrolls up.

https://www.loom.com/share/7dfa1bb20c3b493395084e581201a5a0?sid=f8808fbf-1dd5-4d15-bbb7-f356528f59b3

Product page link – https://staging.glyters.com/product/everlasting-hope-silver-bracelet/

Looking for a quick answer!

Hi kathan.malviya,

Thanks for details.

Above instruction was helped you to fix unable scroll page only.

Regarding Selection options in the sticky bar. It is the default functionality at Theme end that when you click on Select Option button under the Sticky Add to Cart, it redirects to the top of the Single Product page specifically to the Variation selection area. This is how it works by default under the Theme.

So, right now there is no option in Theme Settings available to change that. It requires Customization and this is beyond our limitations and support policy scope.

Hope you can understand our limitations.

Regards,

This is something that needs to be solved from your side, considering a bug.
I see you providing replies to others, regarding the same issue people are facing & committed them to fix on upcoming theme update “5 years ago”

I think you need to provide a solution from your end only, as you are the author of a theme.

Hi kathan.malviya,

Thanks for details.

Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

Regards,

[kathan.malviya]

That’s why i choose WoodMart

It would be great if you could provide custom code to achieve that.
As this feature is essential for many & supposed to work in the same way – as it works on regular product. (but with options to choose for variable product)

• This reply was modified 4 months ago by kathan.malviya.

Hi kathan.malviya,

Unfortunately, it requires complicated customization to make it work, which is out of our basic support.

Thanks for understanding our limitations.

Best Regards.

Hi,
Have the same issue, when will you guys fix it, this is inappropriate to keep it that way

Best,

Hi ahe.badri ,

For the betterment of the Theme you can post your suggestions/requests related to Theme on the following Feature Request thread:
https://xtemos.com/forums/topic/features-requests-2/

So, if the Development Department finds it fits with the Theme environment then surely they will look through it.

Thanks for your understanding.

Regards,

[Author]

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