Problem with the theme

I tried to update the patches, it updated 3 and then it kept loading infinitely. I kept updating and reloading the page, but I think that in the end they were all applied. However, I think there was a bug and I can’t click on any button (and have POST/GET). I try to add a product to the cart and it loads infinitely, I open the cart and there is nothing, I refresh the page, the cart icon updates the quantity in the cart, but it doesn’t show in the cart sidebar, and the administrative area is also having problems. If I click to update/delete the plugin, it doesn’t do it.

Attachments:

You must be logged in to view attached files.

It was resolved by activating the parent theme, so in this case the problem is the child theme, how to solve it?

Hi fredericochaguri,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Ok!

As we can see, it works correctly at the moment. Here is a video https://gyazo.com/cd0982bc8c1e50066e92f10093e137c2

Yes, because I disabled the child theme and activated the main theme, but now I have another problem, my store’s filter on mobile is bugged, it hides on the left side, but the space it takes up on the screen does not disappear, and when I click on the footer menu the filter expands with a black color on top that does not allow me to change the filter, when I click, it disappears and the filter closes

Attachments:

You must be logged in to view attached files.

Hello,

Please record a short video on reproducing the issue on your website and clarify what device you are using for tests.

Kind Regards

[Author]

Posts