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Problem with the theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #149471

    eli1356
    Participant

    Hey
    When I activate the theme and VC the backend of site slows down like crazy
    it takes like a minuted to update the product, When I tried to delete some products it took like 3 minutes
    Please see this video
    https://www.loom.com/share/f98788aec39d48a2b40ac85d5279550b
    When I deactivate VC the speed is ok

    #149477

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #149493

    eli1356
    Participant

    I already deactivaed everthing I could
    Also the host is saying that the problem is with the VC plugin
    And I already copied the link to the backend
    Just click on it and you will be in the backend
    Thanks

    #149536

    eli1356
    Participant

    I have another problem
    When I am in the header builder I cannot drag and drop the logo file, only select it.
    I don’t have this problem in the media tab. There I can drag and drop

    #149537

    eli1356
    Participant

    About the VC
    Many times when I try to update something in VC I get for 1-2 min error establish connection
    Another problem – Updating VC is also Slow
    Another problem The sidebar cart is not working

    #149550

    Artem Temos
    Keymaster

    Good morning,

    We just tried to update some page and it takes a few seconds and we don’t see any problems now https://gyazo.com/ccf2386d1ae3aed778d6afd3ac33d50d
    Have you solved the issue?

    Regards

Viewing 6 posts - 1 through 6 (of 6 total)