Problem with theme

Hello, i have one small problem with your theme. (look photo i’ve upload). Second screen just with view on ur demo theme. Thanks for help

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Hello,

You need to set the color for the columns and make sure they are of the same height, if you still have the problem, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

I don’t know but when i inspect website i see there is problem with css of this hotshop, look

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Hello,

You have changed the CSS incorrectly: https://gyazo.com/f9124b3a00d7b3cd92dc4ce8fe8153bb top can have one value, for example: top: 230px;

If you have any questions please feel free to contact us.

Best Regards

I didn’t change any css, just i sent u screenshot where is fault. I’m just using elementor nad i’ve set hotshop to this position but i see a bug in css. I wrote you the same as you answer me. Can you then just repair it, thank you very much

I have also some questions(pic 1.1):
1. Why there is 0 products when there are a lot of products in this category
2. Where to translate this products, i’ve tried to translate by poedit woodmart theme but there is not any products to translate

3. Can i change menu in mobile version? When someone is surfin on website he sees a megamenu on “kategorie” dropdown but when someone is using mobile version, there is no any option to get another categories, only main categories are avaiable. I see in the code that ure using just “categories” menu to mobile and desktop version. Where is then this file where i can change to another menu and create it? look pictures 1.2(good) and 1.3(bad + where to translate categories text?)

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Hello,

Please make the full backup of your site and update the theme till the recent version.

Let us know if the problem presists.

Best Regards

Still the same problem with hotshop
I have also some questions(pic 1.1):
2. Why there is 0 products when there are a lot of products in this category
3. Where to translate this products, i’ve tried to translate by poedit woodmart theme but there is not any products to translate

4. Can i change menu in mobile version? When someone is surfin on website he sees a megamenu on “kategorie” dropdown but when someone is using mobile version, there is no any option to get another categories, only main categories are avaiable. I see in the code that ure using just “categories” menu to mobile and desktop version. Where is then this file where i can change to another menu and create it? look pictures 1.2(good) and 1.3(bad + where to translate categories text?)

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Hello,

I have the product category Meble and I see no products there: https://gyazo.com/04b4f82b4c2cc5952e7bb832f49f5e2a

Poedit translates the strings integrated into the code. If you have single language site, you need to replace the content.

I have submitted the issue with the hotspot to our developers and we will get back to you as soon as we detect the reason.

If you have any questions please feel free to contact us.

Best Regards

Hello,

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

If you have any questions please feel free to contact us.

Best Regards

P.S. Mobile menu does not support megamenu blocks. You need to create a separate menu without mega menu blocks and assign it to the mobile/categories menu: https://xtemos.com/docs-topic/adding-menu-to-the-site/

Best Regards

Hello,

I have created new thread for better convenience.

Best Regards

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