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Problem with upgrade 4.5.2

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  • February 27, 2020 at 5:03 pm #176708

    lucianogianni
    Participant

    i have a problem to upgrade theme to the new version… i receive this message:

    PCLZIP_BAD_ERR_FORMAT(-10): unable to find End of Central Dir Record signature

    what I can do? could you please help me?

    tnx Luciano

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    February 27, 2020 at 6:27 pm #176725

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

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