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Problem with variations

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  • #410676

    kevajo
    Participant

    Hello

    I have 3 questions about attributes.

    – The colors are not displayed well in the filter, instead of displaying a circle or a square, we see lines (see capture)
    – When adding the image variations to replace the colors on the site instead of displaying the product images for the color variation, it always displays the color.
    -I added images for the shapes of glasses but on the site in the filters its images do not appear, we see these empty circles.

    Thanks

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    #410769

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #410830

    kevajo
    Participant

    hello ; see private

    #411136

    Hello,

    Please clone the site and move to the staging platform where we can test to detect the reason.

    Best Regards

    #411152

    kevajo
    Participant

    hello bro

    #411512

    Hello,

    You would better clone the site and move to the staging platform as the site can check different developers at different times.

    If you have any questions please feel free to contact us.

    Best Regards

    #412291

    kevajo
    Participant

    Hello

    #412340

    Hello,

    Can you clone the site and move it to the staging platform?

    Best Regards

    #412344

    kevajo
    Participant

    hello see the private

    #412345

    kevajo
    Participant

    please look at our site,

    #412355

    kevajo
    Participant

    You didn’t help me. I activated the plugins again.
    If you want to work on the site it will still be tomorrow night around 3:00 GMT

    #412498

    kevajo
    Participant

    the images at the bottom do not display well.
    Attributes “formes des lunettes”

    #412976

    Hello,

    Please clone the site and move to the staging platform.

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)