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Problem with variations
- This topic has 12 replies, 2 voices, and was last updated 3 years, 8 months ago by
Elise Noromit.
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AuthorPosts
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October 4, 2022 at 7:58 pm #410676
kevajoParticipantHello
I have 3 questions about attributes.
– The colors are not displayed well in the filter, instead of displaying a circle or a square, we see lines (see capture)
– When adding the image variations to replace the colors on the site instead of displaying the product images for the color variation, it always displays the color.
-I added images for the shapes of glasses but on the site in the filters its images do not appear, we see these empty circles.Thanks
Attachments:
You must be logged in to view attached files.October 5, 2022 at 4:08 am #410769
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
October 5, 2022 at 10:25 am #410830
kevajoParticipanthello ; see private
October 6, 2022 at 4:11 am #411136
Elise NoromitMemberHello,
Please clone the site and move to the staging platform where we can test to detect the reason.
Best Regards
October 6, 2022 at 7:20 am #411152
kevajoParticipanthello bro
October 7, 2022 at 2:13 am #411512
Elise NoromitMemberHello,
You would better clone the site and move to the staging platform as the site can check different developers at different times.
If you have any questions please feel free to contact us.
Best Regards
October 10, 2022 at 12:53 am #412291
kevajoParticipantHello
October 10, 2022 at 6:34 am #412340
Elise NoromitMemberHello,
Can you clone the site and move it to the staging platform?
Best Regards
October 10, 2022 at 6:46 am #412344
kevajoParticipanthello see the private
October 10, 2022 at 7:03 am #412345
kevajoParticipantplease look at our site,
October 10, 2022 at 8:17 am #412355
kevajoParticipantYou didn’t help me. I activated the plugins again.
If you want to work on the site it will still be tomorrow night around 3:00 GMTOctober 10, 2022 at 2:24 pm #412498
kevajoParticipantthe images at the bottom do not display well.
Attributes “formes des lunettes”October 12, 2022 at 12:59 am #412976
Elise NoromitMemberHello,
Please clone the site and move to the staging platform.
Best Regards
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