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Problem with visualize a content with HTML Blocks

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  • #430657

    energyze_emo
    Participant

    Hello! I have the following problem. I want to visualize a content with -> HTML Blocks in the categories page and the Brand attribute. The problem comes when loading these pages in front-end. Mainly if it loads through the Chrome Browser. In HTML Blocks i use Product categories and According Item, they load correctly after reloading of the browser. On first load, According Item displays only the text and Product categories the text to move to the right and displays numbers. I give an example – > Page 1 Brand: https://new.matracite.promo/brand/matraci-ted/ i use HTML Blocks: Under brand TED ->Shortcode2,
    Page 2 Category: https://new.matracite.promo/product-category/matraci/ i use HTML Blocks:Under category ID:(8758), Shortcode2

    I have a second question. The product button in the categories page in this case – “ОПЦИИ” how can is make a static only with hover effect. Now when is place cursor over it scrolls and is displayed a cart. I want the cart not to show. Shortcode 1

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    #430664

    energyze_emo
    Participant

    I am sending one more time Shortcode2

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    #430725

    Hello,

    We have visited both of your mentioned Pages, and the Content loads correctly as far as we have seen.
    Here are some Images for reference: https://snipboard.io/X7bMfN.jpg, https://snipboard.io/roKZWu.jpg

    Regarding changing the Add to Cart button state, you can try changing the Product Styles for that because it happens dynamically with the respective Product style selected. So, you can go to Dashboard > Theme Settings > Product archive > Product styles > there you can change the Product style accordingly: https://xtemos.com/wp-content/uploads/2020/09/products-styles-wd-7-scaled.jpg

    Best Regards

    #430750

    energyze_emo
    Participant

    I’m sorry, you didn’t understand me. I am sending three image. The first image – html BLOCKS is the HTML Block, the second image shows how to visualize this block image-> CORRECT. This is the correct visualization. After the blog is uploaded to the brand or category it does not visualize correctly image – > ERROR

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    #430897

    Hello,

    Firstly, thank you for the further clarification in this regard.

    Ok, so we have now checked the Brand Page of your Site with and without Logged In too and in both ways the HTML Block was appearing fine, not messed up like you have shared under the Screenshot. Here is the Screenshot of the Page without Login: https://snipboard.io/toc0Cb.jpg

    So, it seems that there might be some Cache issue at your end in this regard because as far as we are seeing the Block Content it is appearing fine.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)