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problem with wishlist and sticky 3 dots

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  • #396826

    ahmed elsayed
    Participant

    hello
    i have 2 problems at my site https://safer.ae/
    1- Wishlist doesn’t updated well
    2- i need to remove sticky 3 dots from my mobile ‘ i already disabled every option belong to it but it still appears

    check attached videos

    Attachments:
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    #396830

    Luke Nielsen
    Keymaster

    Hello,

    1. Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    2. For now you have the “Filter” icon instead of 3 dots, please let me know if you sorted it out.

    https://prnt.sc/BIF6BGRm-XxD

    Kind Regards

    #396950

    ahmed elsayed
    Participant

    hello
    1- i already disabled the plugins and Wishlist problem still exist

    2- I’m talking about removing the sticky 3 dots bar from mobile home page permanently. i don’t need to change it to a filter icon .. and it still appears

    check attached

    Attachments:
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    #397006

    Luke Nielsen
    Keymaster

    Hello,

    1. In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    2. Please navigate to Theme Settings -> General layout-> turn off the “Off canvas sidebar for mobile” option.

    https://gyazo.com/0b404c8d5594dd71803a3b23c8aa5e56

    Kind Regards

    #397185

    ahmed elsayed
    Participant

    * thank you , i succeed disable sticky button but i still facing Wishlist problem. i will share admin access in private area to help me

    ** i also need your help to reduce white space between sections and footer and Prefooter area .. i didn’t apply any margins and it appears very large in desktop and mobile .. kindly check attached
    Note: i setted the line as pre footer html block .

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    #397274

    Luke Nielsen
    Keymaster

    Hello,

    1. After disabling the “W3 Total Cache” plugin, the wishlist starts to work correctly (check the below video). Most likely, the issue is in the cache plugin’s settings, or you need to disable the cache for the “Wishlist” page.

    https://monosnap.com/file/odpdcjvaUo6ixLwGXJ3gcyaNns5r0I

    2. Please, navigate to Theme Settings -> Footer and disable the “Prefooter content”.

    https://prnt.sc/IQyVaKe1tsmL

    I’d be happy to assist if you have any other questions or concerns.

    Kind Regards

    #397348

    ahmed elsayed
    Participant

    Well, thank you very much, but I really mean to set the prefooter in the form of a dividing line so that it appears on all pages
    I need a way to reduce the blank space between the prefooter and the previous section, as well as between the prefooter and the footer
    I made the prefooter in the form of a separator line in the HTML blocks, can you adjust the distances for me

    #397390

    Luke Nielsen
    Keymaster

    Hello,

    In this case, I suggest you add to the prefooter’s row a negative margin (-40px).

    https://prnt.sc/eQkjGTn3B9jQ

    Also, for the last row of the “Home” page add a negative margin as well (-40px), thus you can reduce the space.

    https://prnt.sc/ON8tt_7zO97l

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    #397849

    ahmed elsayed
    Participant

    thank you

    i found a way to handle it

    now i need to reduce (relative products widget) title size in product page and i need to increase space between it and prefooter but i don’t need to miss up what i have done with preefoter space in other pages

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    #397884

    Luke Nielsen
    Keymaster

    Hello,

    1. The title size you can change by using the advanced typography, or rather navigate to Theme Settings -> Typography -> Advanced typography -> set the “Custom selector” value and enter the below selector to the appropriate field (more detail in the below screenshot).

    .single-product .related-and-upsells .upsells-carousel .title

    https://prnt.sc/COoqB3Wbs5Xl

    2. The below code will help you to increase the space, enter it into the “Custom CSS for desktop” area that is in Theme Settings -> Custom CSS.

    .single-product .related-and-upsells {
        margin-bottom: 60px;
    }

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)